Mental Health and Psychosocial Services & Resources

Updated: Apr 14

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(A) *HOTLINES*


1. Unit Pakar Kesejahteraan Psikologi & Kaunseling (PKPK) UKM

⏰ 9.00 am - 6.00 pm

📆 Isnin - Jumaat

📞 0320225525


2. Talian Sokongan Psikososial Covid-19, Hospital USM, Kubang Kerian

⏰ 8.00 am - 6.00 pm

📆 Isnin - Ahad

📞 097671188


3. Pusat Kaunseling UPSI

📞Dr Fauziah : 0192401560

📞Pn Nurin : 0122580473

📞Pn Syaibah : 0139728563

📞Cik Najidah : 0122454566

📞Cik Che Hawa : 01110591405

📞En Ahmad Shazwi : 0102335168


4. Talian Sokongan Psikososial Covid-19 Mercy Malaysia

⏰ 8.00 am - 5.00 pm

📆 Isnin - Ahad

📞01163996482

📞01163994236

📞03-29359935


5. Talian Kasih Kementerian Pembangunan Wanita, Keluarga dan Masyarakat

⏰ 24 jam

📆 Isnin - Ahad

📞 0192615999 (Whatsapp)

📞 15999


6. Sokongan Mental & Emosi Covid-19 Rahmah Support Team

⏰ 10.00 am - 4.00 pm

📆 Isnin - Ahad

📞0175437650

📞0132388408


7. Centre for Children and Families Enhancement

📞0196285829

📞0182324256


8. Petugas Front-liner Covid Mercy KKM

📞+601163996482

📞+601163994236

📞+6039359935


9. Perkhidmatan Atas Talian Percuma B40 MIASA

📞0142236938

📞0122479561

📞01227212399


10. Women's Aid Organization

⏰ 24 jam

📞0379563488

📞0189888058 (Whatsapp)


11. Malaysian Mental Health Association

📞 0327806803

📞 0176133039 (Whatsapp)


12. Mental Illness Awareness & Support Association (MIASA)

⏰ 9.30 am - 6.30 pm

📆 Isnin - Khamis

📞 0142236938

📞 0122469562

📞 01227212399


14. Malaysian Medical Association (MMA)

⏰ 12.00 pm - 8.00 pm

📆 Isnin - Ahad

📞 0340411140


15. 全人关怀救助网络- 牧者代祷关怀热线 (Mandarin)

⏰ 8.00 am - 10.00 pm

📆周一至周日Monday- Sunday

Toll free 免付费热线 📞 1800 81 9652


16. 港湾 基督徒COVID-19线上支援小组 (Mandarin)

(对象:病患、疑似病患、家属、前线医护人员、执法人员)

📞 011-5178 7802 (WhatsApp)

17. Oasis Ministry (WhatsApp)

⏰ Wednesday- Friday 周三至周五, 11am - 5pm

📞019-750 8927

18. 博爱辅导中心Agape Malaysia (Mandarin)

MCO Tele-Counselling 电话辅导

⏰ Tuesday- Saturday周二至周六, 9am - 6pm

📞Kuala Lumpur​: 011-653 09722

📞Penang​: 017-499 4236

📞Johor Bahru​: 016-275 9195

📞Ipoh​​: 018:913 4833

📞Malacca​: 016-250 1127


(B) *ONLINE*


1. IIUM Covid-19 Pyschosocial Support Team

📩psu_clinic@iium.edu.my


2. Pusat Kaunseling UPSI:

📩pusatkaunseling@upsi.edu.my


3. Free Mental Health Email Guidance by MIIA

📩 Ms Tuneesha Regu : neesha.miia@gmail.com (Malay, English, Tamil)

📩 Ms Nurul Liyana : nliyana.miia@gmail.com (Malay, English)

📩 Ms Ee Woon Kuah : evon.miia@gmail.com (Malay, English, Mandarin, Cantonese, Hokkien)

📩 Ms Aishah Diyana: aisyahdiyana.miia@gmail.com (Malay, English)

📩 Ms Shivasangarey: shivasangarey@miia@gmail.com (Malay, English, Tamil)

📩 Mr Jimmy Ong: jimmy78.miia@gmail.com (Malay, English)

📩 Ms Nadiah Nordin: nadiahnordin.miia@gmail.com (Malay, English)

📩 Ms Judy Mingkong: smjudy.miia@gmail.com (Malay, English, Kadazandusun)

📩 Ms Nurliana: liana.mhassan.miia@gmail.com (Malay, English)

📩 Ms Rohany bt Gabi: rohany.miia@gmail.com (Malay, English, Kadazandusun)

📩 Ms Sobana Dewi: sobana.miia@gmail.com (Malay, English, Tamil)


4. Perkhidmatan Telekaunseling kepada Masyarakat Awam - UniMAP

Pendaftaran melalui link: https://docs.google.com/forms/d/e/1FAIpQLSeUGkZPRqh6qeIsl842RAtonRiNwH2RGOgMAI2TAzA5ZFHEYA/viewform

📩 pusatkaunseling@unimap.edu.my


5. MIASA Perkhidmatan Atas Talian Percuma B40 (BM, English) 📞014-2236938 📞012-2479561 📞012-27212399 📩miasa.malaysia@gmail.com

6. Mental Illness Awareness & Support Association (MIASA)

📩 miasa.malaysia@gmail.com


7. Archdiocesan Mental Health Ministry & Life Journey Wellness

⏰ 9.00 am - 9.00 pm

📆 18/3/2020 - 14/4/2020

Pendaftaran melalui link:

https://forms.gle/4TTseQe3L13yW8VeA


8. Rundingcara Atas Talian KSKCareCentre@JAKIM

Pendaftaran melalui link:

https://bit.ly/CareCentreJAKIM


9. The Befrienders KL - Emotional Support Through Skype

Skype IDs:

BefKL Skype 1

BefKL Skype 2

Download and install Skype for Windows (https://www.skype.com/en/get-skype/) for your laptop/PC or download on Google Play / App Store for your Android / iPhone.


10. 生命线 Life Line (Mandarin) During MCO行管期间, Wechat微信/Zoom ⏰:Everyday 每天 10am - 11am;2pm - 3pm; 7pm - 10pm 预约链接Appointment link: https://bit.ly/2UpKXC3


11. 马佛青心灯心理咨询 Pelita YBAM Online Psychological Guidance (Mandarin) MCO Online counselling行管期间网上辅导 ⏰:Everyday 每天 9am - 9pm 预约链接Appointment link:http://bit.ly/3b5xGp0


12. 爱心线 Mitraline (Mandarin) (KL branch) MCO Tele-counselling 行管期间辅导专线 ⏰Everyday每天, 8pm - 10pm 📞016-451 2008, 011-2650 9176 (Penang branch) Skype 语音辅导 预约链接Appointment link:https://forms.gle/D47thC3cuQ5oWa5g6 📩 emitrapg@gmail.com


13. Sarawak Methodist Church MCO Facebook Messenger and email counselling 📞Sibu​​: (FB)幸福家庭与辅导部 / 诗巫幸福中心 (Email) welloctr@gmaili.com 📞Kuching​: (Email) gcc_tcm@hotmail.com 📞Bintulu​: (FB)Turning Point Centre Bintulu (Email) turningpointbtu@gmail.com 📞Miri​​: (FB) Sincere Centre Miri (Email) sincere.miri@gmail.com



14. The Bridge Counselor文桥辅导室 Facebook Messenger and email counselling (FB) 文桥辅导室 TheBridgeCounselor 📩 b_counsel@yahoo.com


(C) Online Counselling / Domestic Violence Helpline

线上辅导与家庭暴力防范

Kaunseling Atas Talian/ Pencegahan Keganasan Rumah Tangga

1.We Stand With You Free Online Counselling Sessions for Health Care Workers 医疗人员免费线上辅导 Kaunseling online percuma bagi pekerja penjagaan kesihatan Appointment link: bit.ly/we-stand-with-you 2. Women’s Aid Organisation (WAO) ⏰Everyday每天 Setiap hari, 9am - 5pm 📞 03-79563488 / 018-9888058 (WhatsApp) 3.Women’s Centre for Change (WCC) Penang ⏰Everyday每天 Setiap hari, 9am - 9pm 📞 011-31084001 / 016-4287265 / 016-4390698 / 016-4180342 / 016-4480342 (WhatsApp) 4. All Women’s Action Society (AWAM) 📩 telenita@awam.org.my (appointment for hotline)

Project funded by

ReachIn is an online platform created by SOLS Health for individuals to access resources about mental health. Supported by CIMB Islamic Bank Berhad, ReachIn became part of the CIMB Islamic Safe Space Programme which consists of 5 initiatives with a goal to pioneer social inclusion through the implementation of community mental health services. The programmes have benefitted children, youth and families living with general mental health challenges, developmental and behavioural difficulties, and also survivors of trauma and abuse.

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